Frequently Asked Questions

Everything you need to know about your KT Tape order and products.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US, while international orders can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return unopened products for a full refund, minus shipping costs.

Are KT Tape products safe for sensitive skin?

Yes, our tapes are latex-free and designed with medical-grade adhesive. However, we recommend a small patch test for users with extremely sensitive skin before full application.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery progress.

Can I wear KT Tape while swimming or showering?

Absolutely. KT Tape is water-resistant and designed to stay in place through sweat, humidity, and water exposure for up to 3-7 days depending on the specific product line.